{"id":8156,"date":"2025-11-18T08:58:55","date_gmt":"2025-11-18T08:58:55","guid":{"rendered":"https:\/\/www.icip.cat\/perlapau\/?post_type=article&#038;p=8156"},"modified":"2025-11-18T10:04:45","modified_gmt":"2025-11-18T10:04:45","slug":"stephanie-williams-former-special-adviser-to-the-united-nations-secretary-general-for-libya","status":"publish","type":"article","link":"https:\/\/www.icip.cat\/perlapau\/en\/article\/stephanie-williams-former-special-adviser-to-the-united-nations-secretary-general-for-libya\/","title":{"rendered":"Stephanie Williams, former Special Adviser to the United Nations Secretary-General for Libya"},"content":{"rendered":"\n<p class=\"primer\"><strong>Stephanie Williams served as a senior official in the United Nations between 2018 and 2022. Her last post was as Special Adviser to the United Nations Secretary-General for Libya. <\/strong><\/p>\n\n\n\n<p>In this conversation, she reflects on how disinformation and digital manipulation have influenced one of the most intricate international mediation processes in recent years. Drawing on her experience leading the UN peace mission in Libya, Williams explains how online hate speech, disinformation, and foreign interference not only exacerbated divisions on the ground but also directly endangered women negotiators and peacebuilders.<\/p>\n\n\n\n<p>She also describes how the UN mission responded to digital violence through direct collaboration with social media platforms and by organising online dialogues, an experience she recounts in her book <a href=\"https:\/\/www.hurstpublishers.com\/book\/libya-since-qaddafi\/\"><em>Libya Since Qaddafi: Chaos and the Search for Peace<\/em>.<\/a><\/p>\n\n\n\n<p><strong>How would you describe the political and social context in Libya when you first arrived as a UN mediator?<\/strong><\/p>\n\n\n\n<p>The country emerged from 42 years of authoritarian rule in 2011, when Muammar Qaddafi was ousted following a popular uprising. During the four decades of his capricious and violent rule, the government tightly controlled information. There was absolutely no freedom of expression, speech, or assembly. Following Qaddafi&#8217;s overthrow, the population went from zero freedom of expression to complete, untethered, unfettered freedom. It was, of course, a remarkable transformation as Libyans finally found their voices: many Libyan media outlets emerged\u2014radio stations, newspapers, television channels.<\/p>\n\n\n\n<p>During the Arab Spring, of which Libya was a part and parcel, the uprisings were to a great extent organised online. I was on the other side of the Arab world, in the tiny island nation of Bahrain, where social media also energised the short-lived uprising there. In general, during that tumultuous period in the region, the internet became a massive engine of mobilisation. The same happened in Libya, and the trend continued after Qaddafi\u2019s overthrow, mainly for the better, but in some cases for the worse, as anyone could create and edit news or shape public opinion.<\/p>\n\n\n\n<p><strong>How did social media change the conflict dynamics in Libya?<\/strong><\/p>\n\n\n\n<p>Social media became a double-edged sword as the Libyan conflict evolved. The platform that thrived in Libya\u2014and continues to thrive\u2014is Facebook. There are more Facebook accounts in Libya than there are people. After Qaddafi\u2019s ouster, things did not go as envisioned: Libya began to fracture and then descended into armed conflict. There are many reasons for that devolution, but one of them was the use of social media to divide the population and to spread incitement to violence through the use of hate speech.<\/p>\n\n\n\n<p>After 2011, Libya went through two civil wars: one in 2014 and another between 2019 and 2020, the latter being the one I witnessed. In this most recent conflict, it often felt as though the war was unfolding as much online as on the physical battlefield, with polarising rhetoric, hate speech, and narratives of \u201cotherness.\u201d The dehumanisation of the \u201cenemy\u201d made it extremely difficult for us, as the United Nations mission, to promote dialogue.<\/p>\n\n\n\n<p>From our position, we strongly opposed hate speech and sought to collaborate with various media outlets. We brought together some of the leading influencers to encourage them to moderate their tone, with mixed results. Still, it was impossible to get media figures from opposing sides into the same room because the fighting on the ground was too intense.<\/p>\n\n\n\n<p>It was during this period, when I served as the United Nations\u2019 lead mediator, that digital violence became most dangerous.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Social media became a double-edged sword as the Libyan conflict evolved. It was used to divide the population and to spread incitement to violence with hate speech<\/p>\n<\/blockquote>\n\n\n\n<p><strong>What other challenges did you encounter regarding disinformation?<\/strong><\/p>\n\n\n\n<p>A significant challenge was external interference. Most observers are aware that countries deployed mercenaries and supplied weapons in blatant violation of the UN Arms Embargo. Still, certain foreign capitals also employed electronic armies and coordinated disinformation campaigns. For instance, when General Haftar launched his surprise attack on Tripoli in April 2019, there was a significant (dis)information component attached to it to make his attack appear a fait accompli, even though it faced significant resistance.<\/p>\n\n\n\n<p>After the cessation of hostilities and the ceasefire, the latter of which I mediated in October 2020, we moved to political talks under the umbrella of the internationally blessed Berlin Process. It was during the political negotiations that we saw the most immediate and personal digital harm caused by disinformation and hate speech. Women participants, in particular, became the primary targets of online abuse, character assassination, and intimidation.<\/p>\n\n\n\n<p><strong>In fact, violence against women in Libya had already manifested itself earlier.<\/strong><\/p>\n\n\n\n<p>Before 2019, several prominent Libyan activists, politicians, and parliamentarians had already been targeted. A preeminent female human rights activist, Salwa Bugaighis, was killed in 2014 in Benghazi, at the time of the parliamentary elections. Legislator Fariha Berkawi was also killed in Derna in the summer of 2014.&nbsp; In July 2019, during the height of that civil war, Seham Sergiwa, a parliamentarian from Benghazi, was forcibly disappeared. She had been outspoken in her criticism of the use of military force; she was very brave. One night, after expressing what I would call mild criticism of General Haftar\u2019s forces on television, masked men raided her home in Benghazi and abducted her. She has never been seen again.<\/p>\n\n\n\n<p>So, there was already this climate of fear. And then, when we began the political talks in November 2020, we gathered all of the Libyan participants \u201417 of whom were women\u2014 outside of the country, because conditions inside the country were still too fragile. Naturally, the female participants were concerned about their safety.<\/p>\n\n\n\n<p><strong>How did the attacks against women take place in the digital sphere?<\/strong><\/p>\n\n\n\n<p>Almost immediately, the women delegates started to be targeted on Facebook. It began with the creation of fake Facebook pages meant not only to publicly shame them for their political participation, but also to intimidate them and their families.<\/p>\n\n\n\n<p>One of the steps we took to counter this was to create a trusted relationship with Facebook. By then, it was well known that disinformation had played a role in fuelling conflicts, for example, in Myanmar, so Facebook was sensitive to this phenomenon. Libya was not a massive market for the company \u2014 only 7 million people \u2014 but Facebook was aware of the negative implications of its inaction in other instances, so when we flagged these false accounts, they took them down within 24 hours. That enabled us to keep the women in the room.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Women became the primary targets of online abuse, character assassination, and intimidation through false accounts in social media<\/p>\n<\/blockquote>\n\n\n\n<p>However, while we were conducting the political mediation in November 2020, Hanan al-Barassi, another female activist in Benghazi, was gunned down in broad daylight for speaking out on social media, Haftar\u2019s sons. Needless to say, it was a hazardous climate for women. We ended up losing one woman from the political dialogue\u2014she withdrew. She was from Eastern Libya; I guess you can draw your own conclusions as to her reasons. It wasn\u2019t my position to question her. You could see that all these women were under terrible pressure. Direct digital violence created fear among the participants in the political dialogue.<\/p>\n\n\n\n<p><strong>Was there also coordinated disinformation targeting the UN mediation itself?<\/strong><\/p>\n\n\n\n<p>During the first round of our political negotiations, a large-scale disinformation campaign took place, the origins and impact of which we did not understand at the time. We saw a lot of activity on social media but couldn\u2019t tell where it was coming from.<\/p>\n\n\n\n<p>It wasn\u2019t until a month after that round of talks that we realised what had happened. A study by Stanford University\u2019s Internet Observatory revealed that the Internet Research Agency, linked to the late Russian Wagner Group leader Yevgeny Prigozhin, had coordinated with electronic armies from the Middle East region to carry out a massive disinformation campaign against the UN mediation in Libya.<\/p>\n\n\n\n<p>Prigozhin personally harassed me. As I describe in my book, the worst incident occurred in January 2022, when I visited Moscow. The Russian warlord \u2014 or someone impersonating him \u2014 appeared at my hotel with a group of cohorts and he followed me into the elevator. We didn\u2019t realise what was going on until the next day, when photos were published online as part of a false story claiming I had struck a deal with Prigozhin. I was still in Moscow when the story broke, and it was genuinely frightening for me and my team, given what we knew of his brutality. The UN mission in Libya had already suffered violent attacks; three staff members had been killed in Benghazi in 2019 under still-murky circumstances.&nbsp;<\/p>\n\n\n\n<p>The Stanford study noted that what was happening in Libya was part of a broader pattern also seen in Syria and Sudan. The report prompted Facebook to take down hundreds of pages linked to the operation.<\/p>\n\n\n\n<p><strong>Which technologies contributed most to promoting digital violence?<\/strong><\/p>\n\n\n\n<p>I think it\u2019s now well established that disinformation campaigns, the use of algorithms, and the manipulation of social media were factors in Brexit; they were also a factor in the U.S. elections in 2016. So, it shouldn&#8217;t be any surprise that essentially some of the same or similar forces were applying the same methodology in the Libyan context.<\/p>\n\n\n\n<p>Russia had a strong interest in Libya and was fully backing one side of the conflict \u2014 they had already supplied Haftar with weapons and mercenaries. The Russians were interested in producing an outcome that would not jeopardise their standing or interests on the ground in Libya and more broadly on the African continent. It wasn&#8217;t a big surprise, but the revelation reinforced our commitment and approach\u2014or at least my approach\u2014that the only way to combat this was to be completely transparent about the mediation process and the end goal to reassure the Libyans.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The only way to combat disinformation was to be completely transparent about the mediation process and the end goal to reassure the Libyans<\/p>\n<\/blockquote>\n\n\n\n<p>You can see in the algorithms that people go down these rabbit holes and believe all kinds of conspiracy theories. It&#8217;s very hard to reach people whose primary source of information is social media and who reside in an echo chamber. It becomes an identity trait at some point: you create a new identity, or an added identity, complementary to your offline identity. Phones, computers, and any technology that enabled social media became weapons used by either side in the conflict.<\/p>\n\n\n\n<p><strong>How did your commitment to transparency translate into your mediation strategy?<\/strong><\/p>\n\n\n\n<p>The best disinfectant is sunlight, right? You just have to shine a light on what you\u2019re doing, because if you\u2019re not open and transparent and on the offensive rather than the defensive, you\u2019re not really responding. So, we needed to become much more transparent and grew increasingly committed to what I\u2019d call radical transparency.<\/p>\n\n\n\n<p>It was quite a difficult conversation within the United Nations context, because \u2014 and I respect this \u2014 there is a great deal of caution. But I felt that the social media environment in Libya, including the foreign interference, was so aggressive that if we weren\u2019t out there telling our story, others would \u2014 and it wouldn\u2019t be the right one.<\/p>\n\n\n\n<p>In this context, we organised digital dialogues \u2014 mainly with young people \u2014 to counter false narratives circulating on social media. We held five sessions over five months and conducted surveys to understand young people\u2019s views on key issues, including elections, economic reform, militia disarmament, and human rights. This helped us counter widespread claims like, \u201cYou know, elections can\u2019t be held in Libya \u2014 that\u2019s just a Muslim Brotherhood thing.\u201d<\/p>\n\n\n\n<p>Through these exchanges, we quickly found that the vast majority of Libyans wanted elections, a change in the status quo, greater transparency in oil revenue management, accountability for human rights violations, and transitional justice. And all of this happened live, in Arabic, and outside the reach of the \u201cBig Brothers\u201d watching online.<\/p>\n\n\n\n<p>These dialogues became hugely popular and even trended on social media. We used humour to connect with young audiences and show that their voices could be heard.&nbsp;<\/p>\n\n\n\n<p><strong>How did you expand that transparency during the political dialogue?<\/strong><\/p>\n\n\n\n<p>In February 2021, during our second political dialogue, I decided to broadcast most of it live. It was the post-pandemic period, and when the dialogues took place, people were still suffering from the aftereffects of COVID-19 \u2014 including its psychological impact \u2014 which made it even more critical to ensure maximum transparency in the room, allowing the Libyan public to witness what was happening, whether it was the voting process or the interviews with candidates for the unity government.<\/p>\n\n\n\n<p>This experience confirmed my belief that any political or peace process must be inclusive. Of course, the preference of many countries \u2014 and of Libya\u2019s political elite \u2014 is to keep negotiations behind closed doors. You know, five or three men meet in a smoke-filled room, and an agreement is reached, right? But I believed, and still do, that in places like Libya, the more inclusive peace is, the more likely it is to take root \u2014 or at least to have a real chance of doing so. Conversely, the more it becomes a simple division of spoils or a power-sharing deal, the more likely it is to slide back into violence.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Any peace process must be inclusive. We need greater inclusion of women, youth, and civil society. The more inclusive peace is, the more likely it is to take root<\/p>\n<\/blockquote>\n\n\n\n<p>We need greater inclusion of women, youth, and civil society, as well as representatives of vulnerable groups \u2014 whether ethnic communities or tribes.<\/p>\n\n\n\n<p><strong>In this context of digital violence, is there room for hope?<\/strong><\/p>\n\n\n\n<p>My feeling is one of concern rather than optimism. During the Arab Spring, for example, social media was a major driver of mobilisation, but once a technology begins to be used positively, other forces soon arrive to sabotage and manipulate it.<\/p>\n\n\n\n<p>Traditional institutions \u2014 whether democratically elected governments or the United Nations \u2014 are always at a disadvantage, trying to keep up with rapidly evolving technology. We are now witnessing the use of fake news even by prominent world leaders, such as President Trump, and disinformation has become normalised.<\/p>\n\n\n\n<p>My question is: if the British voters had known how the Brexit campaign was being manipulated online, would they have made the same decisions? Democratically elected governments and responsible institutions tend to act cautiously. They will always be vulnerable because malicious actors will stay one step ahead, and they are willing to use the same tools without ethics. For them, morality doesn\u2019t exist; the common good doesn\u2019t exist.<\/p>\n\n\n\n<p>We need to raise public awareness about how and why people are being manipulated online.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":8162,"menu_order":8,"template":"","categories":[29],"class_list":["post-8156","article","type-article","status-publish","has-post-thumbnail","hentry","category-interview"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stephanie Williams, former Special Adviser to the United Nations Secretary-General for Libya - Peace in Progress magazine<\/title>\n<meta name=\"description\" content=\"Former UN Special Adviser for Libya reflects on how disinformation and digital manipulation affected one of the most complex mediation processes of recent years,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icip.cat\/perlapau\/en\/article\/stephanie-williams-former-special-adviser-to-the-united-nations-secretary-general-for-libya\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stephanie Williams, former Special Adviser to the United Nations Secretary-General for Libya - 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